Advanced charts not working
Advanced charts stopped working the other day. The chart window opens, but it's just blank. I've uninstalled/reinstalled, updated java, cleared cache...nothing works. Super frustrating, especially when Oanda says 'it's not our charting software, it's TV's. That may be so, but as part of the Oanda desktop app, shouldn't Oanda be able to fix it???
Have the same frustrating issue here. Advanced charting seems to cause Oanda desktop to stopped responding and I am unable to use the software since. Please fix this asap.
I had to clear the history on my laptop. The next day advanced charting stopped working. All I have is a blank screen where the charts and sidebar used to be. Very disappointed since it's an important tool for my trading. Please fix this asap. I've been using it so long it's like I lost an arm or something.
I too got the error message on 6/21/20 "re-install advanced platform or you won't be able to save your work". When I tried reinstalling I lost the heat map, and still not able to save anything. Pressing F5 brought back the heat map, but still not able to save my template. Can anybody help with this?
The same issue here !!! Bug city . This stinks Have to Use. charts with no tools wonderful.
The reason it is not working is because a library named libjawt.so fxtrade needs is not in the path, and once I added it to the path, it crashed fxtrade. turns out, libjawt.so is buggy. https://bugs.launchpad.net/ubuntu/+source/openjdk-lts/+bug/1838740. that's for openjdk/jre.
I also tried oracle jdk, advanced charting works, but oracle jdk freezes ubuntu a lot, I had to switch back to openjdk.
update: now thinking about it, maybe it's not oracle java freezes the system. So feel free to try install oracle java to see if it works for you.
My advanced charting has also stopped working. Is this an ongoing issue with Oanda?
Having the same trouble with advanced charting window not able to maximize. Any word on when this will be fixed? Looks like we're into almost 3 months with no fix...???
i get nothing at all when pushing the advanced chart buttor. it used to work fine in the past. several links under resources don't work either. oanda's frontdesk has presumably passed on this problem to tech, but haven't heard from them for a week now.
New install of Oanda on a new install of ubuntu and no Advanced Chart window...
The same thing keeps happening to me, any solution yet?